Refund & Cancellation

Thank you for supporting Numismatic Research Trust (NRT). We value your participation and contribution toward preserving and promoting Indian history, culture, and numismatics.

This Refunds & Cancellation Policy applies to donations, memberships, event registrations, and purchases made through our website or associated platforms.

1. Donations

All donations made to the Trust are considered voluntary and non-refundable.
Once a donation is processed, it cannot be cancelled, reversed, or refunded except in the following exceptional circumstances:

• Duplicate payment due to a technical error

• Incorrect amount entered due to a verified transaction mistake

• Any transaction confirmed as fraudulent

In such cases, a written request must be submitted within 7 days of the transaction with payment proof. The Trust reserves the right to approve or decline such refund requests after verification.

2. Membership Fees

Membership fees paid to the Trust are non-refundable and non-transferable.
This applies to:

• Annual Membership

• Lifetime Membership

• Institutional Membership

If a membership application is rejected by the Trust for any reason, only then the fee will be refunded, subject to applicable processing charges.

3. Event / Workshop / Seminar Registrations

If an event is postponed or cancelled by the Trust, participants will be offered either:

• A full refund, or

• Transfer of payment to the rescheduled date or a future event.
  
  

4. Digital Products & Educational Material

Payments made for digital items (e-books, research papers, downloadable material, online courses, etc.) are non-refundable, as they are delivered instantly and cannot be returned.

5. Merchandise / Physical Items

If the Trust offers merchandise or physical educational material in the future, refunds will be considered only in cases of:

• Wrong item shipped

• Damaged product received

• Quality issues verified by the Trust

Claims must be submitted with photos and proof of purchase within 5 days of delivery.

6. Processing Time for Approved Refunds

All approved refunds will be processed within 7–14 working days via the original mode of payment.
In some cases, bank processing time may extend beyond this window.

7. Contact for Refund Requests

For refund inquiries or claims, please write to:

📧 NumismaticRTrust@gmail.com
Subject: Refund / Cancellation Request – [Your Transaction ID]

Please include:

• Full Name

• Phone Number

• Transaction ID

• Date of Payment

• Reason for cancellation/refund

• Supporting documents/screenshots
  
  

8. Amendments to Policy

Numismatic Research Trust reserves the right to modify, update, or change this policy at any time without prior notice. Updated terms will be posted on this page.

By making a payment on our website, you acknowledge and agree to this Refunds & Cancellation Policy.